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Frequently Asked Questions

NOTE:
This is our only catalog;
we do not have a print catalog.


HOW TO VIEW OUR CATALOG
AND PLACE AN ORDER

1. To view our items place your mouse pointer on the words of each category title and click.

2. When you enter each category, you will see pictures of each of our rosary parts. For a larger image of any item, click on the picture itself.

3. Be sure to read the descriptions --- especially the sizes --- under each picture!

4. If you decide to purchase, click on the "buy now" button. This will take you to our shopping cart, which allows you to adjust the quantity, where you can check out, or you can go back and continue shopping.

5. Sales tax is applicable to Florida orders only.

NOTE:
We do not offer wholesale discounts at this time;
10% discount is refunded to orders over $100.


HOW MAY I PAY FOR MY PURCHASE?

We accept payment by PayPal (which allows either cash/check or credit card payment) and Credit Card ONLY.
If you elect to pay through PayPal, easy-to-follow instructions will be emailed to you via PayPal invoice.
Payment by American Express, MasterCard, Visa and Discover is also available through our secure checkout.

NOTE:
your charge will show to
COUNTERPOINT



HOW WILL MY PURCHASE BE SHIPPED TO ME?

Shipping is done on Fridays
If you need to expedite your order, please contact us.

SHIPPING IN THE UNITED STATES:
US Postal Service Priority Mail: $7.00 in the US. (3-5 business days)

SHIPPING OVERSEAS AND CANADA:
Air post: $7.00 (3-7 working days)
Please note that we unfortunately have no control over how long an item may remain in customs in each country.

WHEN WILL I RECEIVE MY ORDER?
Rosary making parts and components are readily available and ready to ship.

CAN I GET IT RUSHED?
If you have a rush situation, or need an item by a specific date, or have questions, PLEASE write us, and we will do our very best to accommodate you. Rush charges will apply .


WHAT IF I HAVE A PROBLEM?
RETURNS: If for any reason you are not satisfied with your purchase, we will offer you a refund if you return the item to us within 10 days.
Worn or damaged items are not refundable.
For reasons other than defect, return shipping is your responsibility; a 10% handling fee will be applied. The purchase price, minus handling fee, will be refunded after the returned items are received.
To "exchange" for different items, please order the additional items thru the catalog.


ABOUT OUR ROSARY PARTS
The Catholic Rosary Parts are all beautiful heirlooms, discovered love and care, and a bit of fun. Molds are carefully made of each cherished rosary part, and then each is hand-cast in either Sterling Silver or golden bronze. The rosary and chaplet parts are polished, and then a patina is applied, recreating the look and feel of the original.

Our desire is to provide Catholic "holy reminders" to honor the Blessed Virgin Mary, and aid others in asking her intercession with her beloved Son, Jesus Christ. For us, each piece we offer is a form of prayer to the Lord, made with gratitude to Him, and a desire to please Him. We hope to make online shopping for Catholic Rosary Parts (whether for a loved one or for yourself!) pleasurable and edifying for you. New crucifixes & crosses, centerpieces, and medals are posted regularly, so please come back and browse often!

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